Gardena Auto Repair

Professionalism, timeliness and service are EXCELLENT, thank you.

I have been taking my vehicles to Shige's Auto Service long before Shige-san retired and when Shige's son, John, took over the business. I cannot recall any instance when I experienced unsatisfactory service during these years (almost 30 years). Today's service was no exception except for one minor detail. I asked to have the wiper blades replaced when I brought in my Toyota 4Runner and when I received service summary, before completion of service on my 4Runner, I called Shige's to point out the missing wiper blades replacement request and was told that it will be addressed or added, unfortunately, when I picked up my vehicle later today, I noticed that the wiper blades were not replaced. Since I was not charged for this service, I did not pursue the issue further. I think I can replace the wiper blades myself. This one oversight will not deter me from bringing my 4Runner in for future service needs.

I have been taking my vehicles to Shige's Auto Service long before Shige-san retired and when Shige's son, John, took over the business. I cannot recall any instance when I experienced unsatisfactory service during these years (almost 30 years). Today's service was no exception except for one minor detail. I asked to have the wiper blades replaced when I brought in my Toyota 4Runner and when I received service summary, before completion of service on my 4Runner, I called Shige's to point out the missing wiper blades replacement request and was told that it will be addressed or added, unfortunately, when I picked up my vehicle later today, I noticed that the wiper blades were not replaced. Since I was not charged for this service, I did not pursue the issue further. I think I can replace the wiper blades myself. This one oversight will not deter me from bringing my 4Runner in for future service needs. Updating review: received a text from John in response to my review. John replaced my wiper blades, including the rear widow wiper blade, with original factory blades at no cost to me. This is what I call primo customer service!

They treat your automobile like if it They treat your automobile like it is their own personal vehicle, TLC and nothing but the best

Friendly guys, great service and reasonable prices! Made an appointment for CVT transmission fluid change and front/rear differential fluids on my Subaru. Easy online appointment scheduling. They even were nice enough to take photos that I requested because I was curious on how bad the fluid was. Thank you Shige’s Premier Auto Service! I’ll definitely be back.

Great guys, great service! I needed to get work done on my new 4Runner. Safe to say I’ll be coming here for all maintenance going forwards. I knew walking in the door that this was a good mechanic. The facility is clean and well-maintained so you know the shop takes pride in their work. The service advisors were kind and respectful and the waiting area is well stocked with water and coffee. Work was done very well and efficiently, got my inspection, oil change, and driveshaft serviced all within 1.5 hours of dropping off my keys. Prices are very competitive. So you are paying a good price for good service. I will say that this shop doesn’t take walk-in’s so make sure you make an appointment online.

I am so pleased with Shige's Auto Repair! We were in LA for Thanksgiving vacation and one of the bearings went out in our Subaru Forester. Andrew was able to get us in at 8 am the next day and had the job finished before noon! Even in the midst of their post holiday rush! Then someone actually came out and showed us the bad bearing so we could see the actual damage. This made my engineer husband very very happy! Most places would never take the time to do that! All I can say is I am so thankful for Shige's and their excellent customer service and care for our vehicle!

I stopped by recently without an appointment because the undercarriage cover on my Toyota was dragging. Luckily, Andrew and Brian were able to take a quick look and order the necessary part. Together with some additional regular maintenance items that were due, my car was fixed by the following morning. I was very pleased with the customer service and repair work, but not surprised. Over the years, my experiences at Shige's have all been positive and the costs in line with estimates obtained from other shops. You can count on their honest service recommendations, too.